Legal

Privacy Policy

Last updated: 14 June 2025 · Effective immediately

The short version: We collect only what we need to run TradexAI. We never sell your data. Your trade data is yours. We use industry-standard security to protect it.

This Privacy Policy explains how TradexAI ("we", "us", "our") collects, uses, and protects your personal information when you use our platform at tradeexai.com. By using TradexAI, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

2. How We Use Your Information

We use your information to:

We do not use your trade data to train our AI models or share it with third parties for advertising purposes.

3. AI Analysis and Data Processing

When you log a trade, details about that trade are sent to Anthropic's Claude API to generate analysis. This data is processed in accordance with Anthropic's privacy policy. We send only the trade details necessary to generate relevant analysis — we do not send your full account information or personal details.

4. Data Storage and Security

Your data is stored securely using Supabase, a PostgreSQL database platform with industry-standard encryption. We implement Row Level Security (RLS) policies ensuring that you can only access your own data. All data is transmitted over HTTPS.

While we take security seriously, no system is 100% secure. We encourage you to use a strong, unique password and to contact us immediately if you suspect any unauthorised access.

5. Third-Party Services

TradexAI uses the following third-party services:

Each of these services has their own privacy policy. We encourage you to review them if you have concerns.

6. Cookies

TradexAI uses essential cookies to keep you logged in and maintain your session. We do not use tracking cookies or advertising cookies. You can disable cookies in your browser settings, but this may affect your ability to use the platform.

7. Your Rights

You have the right to:

To exercise any of these rights, contact us at areeb@tradeexai.com.

8. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it by law (e.g. payment records).

9. Children's Privacy

TradexAI is not intended for users under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe we have collected data from a minor, please contact us immediately.

10. International Data Transfers

TradexAI is based in the United Kingdom. Your data may be processed by our third-party providers in other countries. We ensure that appropriate safeguards are in place for any international transfers in accordance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our platform. Your continued use of TradexAI after changes take effect constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

areeb@tradeexai.com
TradexAI, United Kingdom